1. At The Handicraft Story we take great care in delivering your products to you, and we partner only with reputed national couriers.

2. Shipping timeline for Domestic Customers is between 5 to 7 days and For International Customers shipping time is 6 to 8 days.

3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.

4. Address change will be accepted only if order has not been shipped.

5. As soon as your package ships, we will email you your package tracking information.

6. An attempt will be made to dispatched the products within one-three working days, however products out of stock will take upto 7-10 days working days. Shipping rates will be calculated on the check out page based on weight of the product.